Implant Case Intake Protocol
No implant case enters production at AIM without passing through this checklist. Every question has a direct consequence if it goes unanswered.
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questions answered
Enter Doctor/Practice, Patient/Case #, and all required (*) questions in Sections 1 & 2 to enable submission.
Missing information = production hold. Cases missing Sections 1 or 2 cannot enter production. If you’re unsure about any specification, call AIM at (718) 854-3900 before submitting.
Q1 What is the implant brand and product line?*
e.g. Nobel Biocare NobelActive · Straumann Bone Level · Zimmer Screw-Vent · Hiossen ET · Other
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Q2 What is the implant platform diameter?*
This determines which components are compatible — confirm from the surgery report or implant sticker
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Q3 What is the implant connection type?*
If unknown, attach the surgical placement report — incorrect connection type = unusable restoration
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Q4 Is a lab analog included with the case?
If no analog is provided, AIM will supply one — confirm the correct system first
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Q5 Is an impression coping / scan body included?
For digital cases: specify which scan body library was used — unidentified scan bodies block design workflow
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Q1 Is the restoration screw-retained or cement-retained?*
Determines abutment design, access hole planning, and material selection — no default assumed
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Q2 What is the case type?*
Full-arch cases require additional planning — include number of implants and arch specification
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Q3 What is the final restoration material?*
Material selection affects design, milling time, and sintering — confirm before case enters queue
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Q4 What is the shade prescription?*
Include shade photo if possible — cases without shade specification cannot be finalized
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Q1 Is a custom abutment required?
Custom recommended for all esthetic cases and cases with angulation issues — stock abutments are a compromise
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Q2 If custom — abutment material?
Titanium for posterior / high-load; zirconia for anterior esthetics where metal-free tissue response is critical
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Q3 What is the desired margin depth?
Specify per surface if different — affects cementation access and tissue health
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Q4 Ti-base / Aimzir hybrid or one-piece custom abutment?
Ti-base hybrids allow abutment-level bonding of zirconia crown — offers retrievability with esthetic results
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Q5 Is there a specific abutment height required?
Critical for short-crown cases — limited inter-occlusal space may require a different restoration approach
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Q1 What is the occlusal scheme?
Affects material selection and contact design — layered porcelain not recommended for group function cases
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Q2 Is the patient a bruxer or parafunctional case?
Bruxism → monolithic zirconia required; layered porcelain will fracture — AIM will flag if material conflicts with this answer
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Q3 What is the opposing dentition?
Influences occlusal material and contact design — natural teeth vs. implant vs. full denture each require different consideration
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Q4 Is this a provisional or final restoration?
PMMA provisionals for tissue conditioning can be fabricated on abutments before final case proceeds
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Q1 Which intraoral scanner was used?
Affects file format requirements and scan body library matching
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Q2 Is the scan body identified in the file?
AIM must match the scan body to the correct implant library — unidentified scan bodies block design workflow entirely
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Q3 Is the full-arch antagonist scan included?
Required for accurate occlusal design — missing antagonist = AIM must request re-scan or work from mounted models
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Q4 Is a design approval step desired before fabrication?
AIM can send a digital design preview for complex cases — adds 1 business day to turnaround
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Q1 Is this a rush case?
Rush cases must be received by 12:00 PM · 24-hour rush available to metro NYC practices only
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Q2 Is there a specific delivery date required?
Patient appointment scheduled — let us know so the case can be prioritized in the production queue
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Q3 Which components should be returned with the case?
Select all that apply
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Q4 Is a try-in stage planned before final delivery?
AIM can prepare to try-in stage and hold for doctor confirmation — note which stage: framework, abutment, or bisque bake
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A crown fabricated on the wrong analog will not connect to the patient's implant. The entire case must be remade from scratch.
A conical connection abutment on an external hex implant is physically incompatible. No adjustment is possible — it’s a complete remake.
Without knowing which scan body was used, the digital file cannot be imported into the correct library and design cannot begin.
Screw-retained and cement-retained restorations have completely different abutment designs. Fabricating one when the other is needed means starting over.
An implant crown without a shade prescription cannot be finalized — it leaves the lab on hold until the information is received.
Layered porcelain on a bruxer's implant crown is a predictable failure. Without knowing parafunction status, we cannot make the right recommendation.
Every question in our protocol exists because a case once failed without that answer. If you have an unusual case, call us at (718) 854-3900 before submitting.
Download the Implant Rx form, schedule a pickup, or call us to walk through a complex case before submission.